Fedex rush my passport reviews reddit11/10/2023 ![]() ![]() I completed all the forms and its services checked them and OK'd them. In December, I paid RushMyPassport $246.95 to expedite my 5 year old's passport. You are actually impossible to work with and clearly incapable of delivering the goods you promise to deliver at vast cost. I am trying again but nobody is replying. I even tried the chat function on your site, and, following a comically long wait for a chat function, Liz closed me out. You know how to contact me, we have a contract. So, for the record, I am customer GW-850F8D310. I get no reply to emails and am sent in circles by the phone. I have tried emailing and calling them to give them that information. As you will see, RushMyPassport replied asking for more information. Yes, they sent me a shipping label after multiple calls and being on hold for over an hour. RESPONSE:: Do not rely on RMP for updates or notifications on the processing of your passport application. UPDATE:: The response below from RMP is correct about the US Passport Agency… but not about RMP notification, RMP emails, or the RMP application shipping address. ![]() And it remains the WORST $189 I have ever spent. And I certainly do not support Rush My Passport in anyway! Everything about RMP was FALSE. They also said they do not support 3rd party organizations promoting expedited service. It was indeed where the US passport office said it was and dated the time frame they informed me. All of which were FALSE! I flew round trip today to get my passport at my other address. I cancelled flights, transportation and activities based on RMPs notifications. Only due to my own investigation, I found my passport had been delivered to a different address than the RMP application and it was indeed, on time. Based on their emails and the service I paid for, I sat waiting for the passport to arrive in the timeframe they promised at the address I placed on their application. I have a picture of the envelope where it was actually shipped. After being on hold with the Passport Office for 2 hours on Friday, I learned the following timeline 12/12 passport mailed by passport office 12/18 passport was delivered by USPS to a different address than the shipping address entered in my RMP expedited application The Rush My Passport timeline… 12/6 email sent that everything was received by the US Passport office 12/20 email sent saying they were still processing and as soon as they were notified of shipping they would let me know (it had already arrived) 12/27 email sent saying passport was shipped (it had already arrived!) 1/6 email saying their records indicate passport was delivered ( to a different address weeks prior!) I have a picture of the shipping address request with my RMP application. HORRIBLE! I just flew to Nevada to pick up my passport where it was mailed, even though my Rush My Passport shipping address was California. It still stands but is an even further abysmal review. The FedEx website projects a 4-week, 2-day wait time on average (although its not clear if this estimate is still valid with the pandemic backlogs), which should get me my passport just in time if I submit my application today.ĭoes anyone know how long I should expect my passport renewal to take with Fedex RushMyPassport Services? Does anyone have any other suggestions for expediting my passport renewal? Some posts have mentioned contacting state senators or congressmen (link below), but I'm not sure if I should do this before or after having submitted my application, or exactly how I should go about this (I live in Massachusetts btw).UPDATE:: STILL HORRIBLE FALSE ADVERTISING OF CAPABILITIES-EPIC FAIL So, I'm planning on using Fedex RushMyPassport Services to get my passport renewed quicker. Apparently, there is a huge backlog right now due to the pandemic shutdowns. of State (up to 6 weeks processing and 6 weeks mailing on front and back end). There is a projected 12-week door-to-door wait time for "expedited" passport renewal by applying directly with the U.S. I'm scheduled to leave the country on July 21 for a wedding, and recently learned my passport expired.
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